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Privacy Policy
Privacy Policy – Operex Consultant

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Operex Consultant  is committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you engage with our services, including Architectural & Construction Services and Facility Management Solutions (Landscape Design & Maintenance, Cleaning Services, MEP & Renovation, Pest Control Services).

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1. Information We Collect

We may collect the following types of information:

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1.1 Personal Information

  • Full name

  • Contact details (phone number, email address)

  • Company name (if applicable)

  • Project location and requirements

  • Any information submitted through inquiry forms or contracts
     

1.2 Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (cookies and analytics)
     

1.3 Project Information

  • Architectural drawings and designs

  • Construction and facility management requirements

  • Site data and specifications
     

2. How We Use Your Information

We use collected information to:

  • Provide architectural, construction, and facility management services

  • Prepare designs, plans, and project proposals

  • Communicate regarding projects, quotations, and updates

  • Improve our services and customer experience

  • Maintain internal records and documentation

  • Comply with legal and regulatory requirements
     

3. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share data with:

  • Subcontractors and technical teams involved in project execution

  • Service providers (e.g., IT support, hosting services)

  • Legal or regulatory authorities if required by law

All third parties are required to maintain confidentiality and data protection standards.
 

4. Data Security

We implement appropriate technical and organizational measures to protect your data from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no method of transmission over the internet is 100% secure.
 

5. Data Retention

We retain personal and project information only for as long as necessary to:

  • Complete services

  • Meet legal and contractual obligations

  • Resolve disputes and enforce agreements
     

6. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Understand user behavior

You may disable cookies through your browser settings, though some features may not function properly.
 

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent for data usage (where applicable)

To exercise these rights, please contact us using the details below.
 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

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Operex Consultant
Email: Operex@consultant.com
Phone: +966-565-248331
Location: Saudi Arabia & Pakistan

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