top of page

Privacy Policy

1. Introduction

Opperex Consultant is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (opperxconsultant.com), submit an inquiry, book a consultation, or engage our visa consultancy services, including study visas, visit visas, family visas, KSA visas, Umrah visas, and Azad visas.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

​

a) Personal Information You Provide

  • Full name, email address, phone number

  • Passport and identity document details

  • Date of birth, nationality, and country of residence

  • Academic records, transcripts, and admission letters (for study visa applicants)

  • Employment and financial information (e.g., bank statements, proof of funds)

  • Travel history and itinerary details

  • Family/relationship details (for family visa applications)

  • Any other documents required to process your visa application

​

b) Information Collected Automatically

  • IP address, browser type, and device information

  • Pages visited, time spent on our website, and referral source

  • Cookies and similar tracking technologies (see Section 7)

​

c) Information from Third Parties

  • Information shared by embassies, consulates, or partner institutions relevant to your application status

3. How We Use Your Information

We use the information we collect to:

​

  • Assess your eligibility for visit, study, family, KSA, Umrah, or Azad visa services

  • Prepare, review, and submit your visa application and supporting documents

  • Communicate with you regarding your case, appointments, and application status

  • Respond to inquiries submitted through our contact or consultation forms

  • Improve our website, services, and client experience

  • Comply with legal and regulatory obligations

  • Send updates about our services, where you have consented to receive them

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

​

  • With relevant embassies, consulates, or immigration authorities — as necessary to process your visa application

  • With service providers — such as document couriers, translation services, or attestation agencies, strictly as needed to complete your application

  • With legal or regulatory authorities — where required by law or to protect our legal rights

  • With your consent — for any other purpose not listed above

​

We require any third party handling your information on our behalf to maintain appropriate confidentiality and security standards.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration, including:

​

  • Secure storage of physical and digital documents.

  • Restricted internal access to client files.

  • Secure transmission of sensitive documents where possible.

​

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of information transmitted online.

6. Data Retention

We retain your personal information only for as long as necessary to:

​

  • Complete the services you have engaged us for.

  • Comply with legal, tax, or regulatory requirements.

  • Resolve disputes and enforce our agreements.

​

Once this period has passed, your information will be securely deleted or anonymized, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

​

  • Improve website functionality and user experience.

  • Analyze site traffic and visitor behavior.

  • Remember your preferences.

​

You can control or disable cookies through your browser settings; however, this may affect how our website functions.

8. Your Rights

Depending on your location, you may have the right to:

​

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, subject to legal or contractual obligations.

  • Withdraw consent for us to process your data, where consent is the basis for processing.

  • Object to certain uses of your information.

​

To exercise any of these rights, please contact us using the details in Section 11.

9. Children's Privacy

Our services are intended for individuals who are legally able to enter into visa/immigration agreements. We do not knowingly collect personal information from minors without the involvement of a parent or legal guardian (such as in family or study visa applications involving dependents).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

  • Email: Operex@consultant.com

bottom of page